Yes, you need to. We run ALL boards through a series of test before shipping out. Therefore the battery may be depleted over the shipping time. It is recommended to charge the board before riding it, however, it is not required.

 

Normally,We will ship your board within 3-7 days after you place the order!

Since for COV-19, there will be a few days delay.

 

Shipped by airplane:

United States: Approximately 8-10 working days; Europe: Approximately 15-20 working days; Canada/Australia 15-20 working days.

(If we experience a surge in order, delivery time may increase. Please refer to this page for current shipping time updates!)

 

Shipped by sea or train:

US / Arrives 50-60 Days;Europe, Canada / Arrives 50-60 Days.

 

Yes! We will e-mail you a tracking number via after the board was shipped.

Please note that the tracking time stated on your tracking number is not accurate, as we are utilizing a special shipping method.

 

We've been skating the Vestar Board through several puddles without any issues.

We do - however - recommend that you don't ride around water and keep away from wet or icy surfaces. Riding on wet and icy surfaces is extremely dangerous, as you will easily lose control of the powerful board.

 

The max load of Vestar board is 280 pounds (150kg).

We do recommend a maximum weight of 264 pounds (120kg) and below, as weights above that might have an impact on performance.

 

How do you make such a great product at such a low price?

We don't have any advertisement or operating expenses and are at the moment trying to build the Vestar Borad brand. This means the board is currently sold at an extremely low profit margin, while still maintaining a high quality of the components used. We hope to attract new customers with our low prices and certified components like our Samsung battery,NSK bearings, reliable motors, quality ESC and so on. We believe that maintaining a low price and a high quality will in the end make the consumers recognize our brand and support us further in the future. Thank you!

We are now providing two shipping options, the sea and air shipping. These countries will have to choose air shipping only: USA （HI，Alaska，Puerto Rico），Australia，Canada, Japan, New Zealand, Norway, Switzerland, United Arab Emirates.

 

 Air Shipping

Continent	Countries	Warehouse	Time
North America	United States	China	7-10 Business days
North America	Canada	China	15-20 Business days
Europe	Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Czech Republic, Russian Federation, Ukraine, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Iceland	China	15 to 20 Business days
Asia	Japan, Republic of Korea, Taiwan China, Viet Nam, Bangladesh, Myanmar, Lao People's Democratic Republic, Malaysia, Singapore, Thailand, United Arab Emirates, Bahrain, Kazakhstan	China	3 to 6 Business days
Australia	Australia, New Zealand	China	15 to 20 Business days

Sea or Train Shipping

It usually takes about 50-60 days for delivery if you choose shipping by sea or train. 

 Note: Due to the impact of the Covid-19 epidemic, customs clearance may be delayed

1. Tracking information may not update until the package enter your country's border, so don't be surprised if tracking information doesn't update for a few days.
2. Tax and import duty will be handled by Vestar, you don't need to pay any extra money or fee unless we mentioned in advance.
3. Shipping to Canada takes longer than US because there are relatively less flights to Canada.